Shipping & returns
📦 SHIPPING & RETURNS
Fast, secure delivery of research compounds to qualified researchers
🚚 SHIPPING INFO
Processing Time
- 1-2 business days for order processing
- Same day processing for orders before 2 PM EST
- Additional time may be required for custom compounds
Shipping Options
FREE STANDARD SHIPPING
On orders over $150 • 3-5 business days
- Standard Shipping: $9.95 (3-5 business days)
- Expedited Shipping: $19.95 (2-3 business days)
- Overnight Express: $39.95 (1 business day)
Special Handling
- Temperature-controlled packaging for sensitive compounds
- Signature required for all deliveries
- Discreet packaging with no external branding
- Tracking provided for all shipments
🔄 RETURNS POLICY
⏰ 7-DAY RETURN WINDOW
Returns must be initiated within 7 days of delivery
✅ Returnable Items
- Unopened products in original packaging
- Items with intact seals and labels
- Products stored at proper temperature
- Standard catalog compounds only
❌ Non-Returnable Items
- Opened or used products (safety policy)
- Custom synthesized compounds
- Products past expiration date
- Items compromised by improper storage
Return Process
- Contact us at info@peptideskingdom.com
- Receive RMA number and return instructions
- Ship back using our prepaid label
- Refund processed within 3-5 business days
📍 SHIPPING RESTRICTIONS
✅ We Ship To:
- All 50 United States
- Universities and research institutions
- Licensed laboratories
- Qualified research facilities
❌ We Cannot Ship To:
- International addresses
- P.O. Boxes or mail forwarding services
- Residential addresses without research verification
- Addresses flagged by carriers
🧬 RESEARCH QUALITY GUARANTEE
Every product includes Certificate of Analysis (COA) with verified purity results
99%+ Purity
HPLC verified results
Proper Storage
Temperature controlled
Fresh Synthesis
Recent production dates
❓ FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
No, we only ship within the United States due to regulatory restrictions on research chemicals.
What if my package is damaged?
Contact us immediately with photos. We'll replace damaged products at no charge and file carrier claims.
Can I change my shipping address?
Address changes possible before processing (within 24 hours). Contact support@peptideskingdom.com immediately.
What about expedited processing?
Rush processing available for additional $25 fee. Contact us before ordering to confirm availability.